Acceptable Use Policy

This Acceptable Use Policy sets out what you may and may not do with LocalCall. It supplements our Terms of Service and applies to everyone who uses the Service. Breaking it can lead to suspension or termination.

You may not use LocalCall to:

• Make fraudulent, deceptive, or impersonating calls.
• Place unlawful automated, bulk, or telemarketing calls, or any call that violates the TCPA, do-not-call rules, or similar laws.
• Harass, threaten, defraud, or harm anyone, or call any number without a lawful basis.
• Distribute spam, scams, or unlawful, hateful, or infringing content.
• Evade sanctions or export controls, or call comprehensively sanctioned destinations.
• Resell or sublicense the Service without our written permission.
• Reverse engineer, scrape, overload, or circumvent the security or rate limits of the Service.

Calls originate from a US number, and you are responsible for complying with all calling, artificial-voice, recording, and consent laws that apply to you and the people you call. This includes obtaining prior consent where required and honoring do-not-call and recipient opt-out requests. You may not bypass LocalCall recipient-suppression controls.

LocalCall may make approved informational, support, appointment, cancellation, non-payment reservation, status, and research calls and must disclose that it is an automated assistant. It must not be used for emergencies, purchases, payment or credential handling, harassment, impersonation, or high-stakes professional advice. Research is report-only and cannot reserve, order, purchase, or pay.

We may investigate suspected violations and may suspend or terminate access, remove content, or take other action to protect the Service, our users, and the public, with or without notice depending on severity.

To report abuse or a violation of this policy, email [email protected].